Paessler Website Review & Ratings + Paessler Coupons
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Paessler Website Review & Ratings + Paessler Coupons

Paessler: Products & Services

Paessler AG is a network monitoring company that provides affordable tools to help network custodians and system administrators identify any issues in their networks before they reach critical levels. Their products are targeted at businesses of all sizes including 70% of the Fortune 100 companies. Some of their products include the PRTG Network Monitor which monitors bandwidth, usage and availability. Further information on their tools can be found on their official website.

Paessler: Company Background

Paessler AG was founded in 1997 by Dirk Paessler who felt the need to develop solutions that would take the stress out of network availability and performance. The company is based in Nuremburg, Bavaria/Germany and has received industry recognition by being a member of the Cisco Developer Network and a VMare Technology Alliance Partner. The company is privately owned and funded.

Paessler: Customer Feedback & Reviews

The overall feedback on Paessler AG’s products is quite positive across the board. A review on their main product the PRTG Network Monitor indicated that the software was “simple to deploy and remarkably easy to use for a tool of this kind.” Another user who got the opportunity to try out the PRTG Network Monitor 9 prior to launch stated that “just like the last time when version 8 came out, I’m struggling to think of anymore features that I would like.” Yet another user stated that the PRTG Network Monitor 9 has “slick and packed features, and its undeniable value is improved by the absence of hidden costs.”

Paessler: Business Credibility & Trustworthiness

While the company does not have a BBB rating, its association with various reputable partners adds to its profile and overall credibility. The company is a certified Amazon Webservices Solution Provider, a member of the Cisco Technology Developer Program, a Microsoft Certified Partner and a VMare Technology Alliance Partner, all of which are a demonstration of the company’s commitment to provide only the best for their customers. The company has been featured in numerous publications and media, most of which have been full of praise for Paessler AG.

Paessler: Website Popularity & Google Ranking

The website, which has been online for more than fifteen years, has received a global ranking of 41,866 and a US ranking of 40,543 on Alexa. Most of its visitors are males browsing from their offices. Paessler AG received a rating of 6 out of 10 possible points on Google PageRank an indication of its relative popularity.

Paessler: Social Media Presence

Paessler AG is relatively in touch with social media with Facebook, LinkedIn, Twitter, Google+ and YouTube accounts. Their LinkedIn page, which is quite active with product and industry update information, currently has 231 followers. They also have a blog which features information on their products and initiatives which are quite similar to what is updated on their other social media channels. Their Facebook page was set up in 2010 and currently has 942 likes, while their Twitter page has a modest number of followers standing at 708. Their YouTube channel, which was also set up in 2010 consists of videos both in English and German which provide detail on their solutions and interesting initiatives the company undertakes. On Google+ they currently have only 164 people in their circle.

Paessler: Website Security & Safety

The website is currently listed as safe following a Google Diagnostic run on 126 pages within the past 90 days. In addition, payment information is transmitted via a secure (https://) connection. On the sign up page, a customer first selects the product edition that they would like to purchase; they then choose their maintenance plan and are directed to a wizard which requests for information on the delivery address and payment options. Depending on the payment option selected, a customer will receive their license key and download URL in a matter of minutes. All this is carried out through a secure connection.

Paessler: Pricing & Packages

Their PRTG Network Monitor ranges from $400 to $32,400 depending on the sensors provided . Their maintenance plans which range from 12, 24 to 26 months range from $560 to $1,008. Spice Works, A company which offers a Network Monitoring solution among other services offers the tool for free. Another similar company, Solar Winds offers a 30 day trial period for their network monitoring tool after which the product ranges from $2,675.

Paessler: Shipping Rates & Policies

Paessler AG does not have a shipping policy as it delivers its products electronically. Once a customer places an order an email is sent to them with the license key and download URLs.

Paessler: Payment Methods Accepted

Paessler AG accepts payments through Visa, MasterCard or American Express credit card, bank transfer, check and purchase order. The company encourages customers to order their products online and pay with their credit card as it is the quickest option given that the customer’s credit card will be charged immediately and an invoice and license key issued in minutes. Solutions purchased through other non-automated payment options will only be issued once payment is received by Paessler AG.

Paessler: Returns, Refunds & Exchange Policy

Paessler AG offers a free trial for the PRTG product as well as a 30 day money back guarantee. If a customer is unsatisfied with their product all they need to do is notify Paessler AG within 30 days from the date of purchase and they will be refunded in full. Paessler AG also guarantees that any of their software will function in line with the specifications provided for 2 months. If the software does not perform accordingly, Paessler AG will either correct the issue or allow the customer to return the software and cancel the license and issue a full refund of any license fees the customer might have paid.

Paessler: Product images & screenshots
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